Getting an “Error 403 Forbidden” message on the NFL TV app can be very frustrating, especially when you’re watching your favorite game. The National Football League (NFL) is one of the best apps on Roku to watch American sports leagues. Matches are held from September to January and people are fond of watching these matches on their TV.
NFL runs a OnePass app known as the NFL TV App, where users can watch all the NFL matches on their Roku or any other device. But recently many users reported that they are getting 403 error while watching NFL matches on their Roku device.
This error typically means that access is denied, either due to account, network, or app issues. In this guide, I have shared some working methods to fix Error 403 on your Roku device so you can stream your NFL content without any errors.
Understanding Error 403 Forbidden on the NFL TV App
Error 403 Forbidden appears when the web page or application understands the request but refuses to authorize it. In simple words, that particular website or application is blocking you from accessing its pages and contents.
You can get 403 Errors on any site or app for many reasons. Most of the time, the developers of that particular site or app have set up access permissions and you are not allowed to bypass it. For the NFL TV app on Roku, this error can be caused by various issues, including:
- NFL TV content may not be accessible in your regions.
- Your NFL TV subscription is expired.
- There are some glitches in the app or device software.
Follow the below methods to fix Error 403 on your Roku device.
1. Restart both the NFL TV App & Roku.
Restarting both the app and your Roku device can clear temporary issues and resolve the error.
- Restarting the NFL TV App: Close and reopen the NFL TV app on your Roku. This refreshes the app and clears minor bugs.
- Restarting Roku Device:
- Go to Settings > System > System restart.
- Choose Restart and allow the Roku device to power off and restart.
A simple restart often solves temporary glitches that may be causing the 403 error.
2. Check URL.
Make sure you are visiting a proper web page i.e. the URL of the webpage should contain a valid extension such as .com, .in, .org.
If you enter any unknown URL or domain extension, then there are chances that you may encounter error 403.
3. Update your Roku device.
It is recommended that you keep your Roku device updated to its latest version to fix all bugs and errors.
You can update your Roku by navigating to Settings from the main screen and then going to System> System update. Check if there is any newer version available for your Roku device, if yes then make sure to update it via an active WiFi or Internet connection.
4. Unplug your Roku from the TV.
If you are still seeing the 403 Forbidden error on the NFL TV App, then you should completely reboot your modem by unplugging it from the TV. Wait for approx 2 min and plug your modem back into the TV. This may put an end to the 403 error for all apps on your Roku device.
5. Clear Browser Cache & Change Proxy settings.
Most of the time some proxy settings in your browser can prevent you from accessing some web pages and their contents. Turn off the proxy settings and clear your browser cache as well to fix the Error 403.
- To clear browser cache: Three dot icon >> More Tools >> Clear Browsing Data
- To change Proxy Settings: Windows Logo Key >> Settings >> Network & Security >> Turn Proxy Settings Off
6. Try another browser to fix Error 403 Forbidden.
If clearing browsing data and disabling proxy settings doesn’t help you, then you should opt for another browser. Try to visit the NFL web pages from another browser and check if you can easily access those contents or not..
7. Re-install the NFL TV app.
- Highlight the NFL TV app on the Roku home screen, press the Star (*) button, and select Remove Channel.
- Restart the Roku Device to ensure a clean uninstall.
- Go to Streaming Channels, search for NFL TV, and reinstall it.
A fresh installation of the NFL TV on Roku might clear all the bugs and errors, and as a result, you can watch your football matches peacefully.
8. Configuring Network Settings and DNS
Sometimes, improper DNS or IP settings can block access to certain apps. Here’s how to refresh network settings on Roku:
- Go to Settings > Network > Set up connection.
- Follow the prompts to re-enter your Wi-Fi details.
- Reset your router if necessary, and consider switching DNS settings if you’re using custom settings.
Refreshing your network connection can help solve connectivity-based errors.
Additional Tips
There are chances that NFL TV servers are facing downtime or maintenance problems. Many users also claimed that the NFL is having problems with their database. In this case, you should wait for some time or try contacting with the NFL customer support.
However, you can also encounter this error because of your NFL subscription. You need a valid subscription to watch all NFL matches on your Roku device. So make sure that your subscription is active and you can access content without any error.
So this is all we need to know about how to fix the NFL TV App Error 403 Forbidden on Roku. If you know any other important method that I missed mentioning in this article, feel free to share it in the comment section below.